"it actually has a permanent leak from Sandblasted Hydraulic Lines"
Would you pay for this on a crane?
We decided to make a big investment in our company and we know how important it is to get the right gear for the job.
We thought we were making the right purchase when we paid twice what the competitors were offering,
we thought we would get the quality of that brand but they screwed us not once... but twice...
Have you also had issues with JCB?
Have you also had issues with JCB? The ultimate negative customer experience with a nearly half-million-dollar machine that was poorly repaired. The repairs involved sandblasting hydraulic lines, which caused a permanent leak, and painting over essential parts like grease nipples and cogs. The client, who spent $900,000 (AUD) on two machines that don't work, felt dismissed by the company. Employees were instructed not to speak with him, and his former representative quit due to disgust with the company's after-sales service and treatment of people. The author concludes by warning potential customers to be cautious of this particular brand ("this type of yellow") because there is only one distributor in Australia, leaving them with no alternative for service and support.
#PoorRepair #BadCustomerService #FaultyMachinery #SingleDistributor #AfterSalesService #ProductWarning #CustomerComplaint #YellowMachine #HydraulicLeak #DisgruntledCustomer
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